Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website helloflowframe.com and the automation and integration services (the "Service") provided by FlowFrame, operated by Nikita Turturika ("we", "us", "our"). By creating an account, subscribing, or using the Service you agree to these Terms.
1. The Service
We design, build and operate integrations that connect the third-party tools you use (such as CRM systems, advertising platforms, forms and messengers) so that data flows between them automatically. We also provide a client dashboard where you can see the status of your integrations and manage your subscription.
2. Accounts
Access to the dashboard is by a login we issue to you. You are responsible for keeping your credentials secure and for activity under your account. There is no public self-registration.
3. Fees, subscriptions and billing
- Building a new integration is a one-time fee, quoted and agreed with you before work begins, based on scope.
- Keeping an integration live is a recurring subscription (from US0 per month per integration, or as otherwise quoted), billed in advance.
- Subscriptions renew automatically each period until cancelled.
- All payments are processed and invoiced by our Merchant of Record, Paddle.com Market Ltd. Paddle handles billing, applicable taxes and receipts. We do not receive or store your card details.
4. Cancellation
You may cancel a subscription at any time. Cancellation takes effect at the end of the current paid period; the integration remains active until then. See our Refund & Cancellation Policy.
5. Third-party services
Integrations connect to third-party platforms that have their own terms and pricing (for example CRM or advertising accounts, and the automation platforms we use to deliver the Service). You authorise us to access those systems on your behalf as needed to provide the Service, and you remain responsible for your own accounts and any fees charged by those providers.
6. Acceptable use
You agree not to use the Service for unlawful purposes, to send spam, or to process data you are not authorised to process.
7. Availability and liability
We provide the Service on a best-effort basis and work to keep integrations running, but we do not guarantee the uninterrupted availability of third-party platforms outside our control. To the maximum extent permitted by law, our liability is limited to the subscription fees you paid for the affected integration in the three months preceding the claim.
8. Changes
We may update these Terms; material changes will be communicated through the dashboard or by email. Continued use after changes take effect constitutes acceptance.
9. Contact
Questions about these Terms: support@helloflowframe.com.